Directory
Direct lines to each desk
Mobile numbers are Philippine (+63). Email is answered during office hours.
Customer Service
Human Resources
0946 463 7807Admin
Vessel Documentation
Mon–Sat · 8:00 AM – 5:00 PMOperations
X-ray Ops
0935 027 1710Hours
When each desk is open
Philippine time. The home page shows what is open right now.
| Desk | Days | Hours | Note |
|---|---|---|---|
| Gate | Every day | 24 hours | Truck entry cut-off 11:30 PM |
| Vessel and yard operations | Daily · 8:00 AM – 5:00 PM | ||
| Billing & Cashier, terminal | Mon–Fri | 9:00 AM – 6:00 PM | Queue cut-off 4:30 PM |
| Sat and holidays | 8:00 AM – 5:00 PM | Queue cut-off 4:00 PM | |
| Billing Satellite Office, Panacan | Mon–Fri | 9:00 AM – 6:00 PM | Opens 15 September 2026 |
| Sat and holidays | 8:00 AM – 5:00 PM | ||
| Credit & Collection | Mon–Wed | 8:00 AM – 7:00 PM | |
| Thu–Fri | 8:00 AM – 6:00 PM | ||
| Vessel documentation | Mon–Sat · 8:00 AM – 5:00 PM |
Where
Two addresses
Terminal
KTC Container Terminal
Purok 16 Buhisan, Tibungco, Davao City, at Km 20 of the Davao–Agusan national road. Gate, operations, Billing & Cashier, and the admin office. Directions
In the city · from 15 September 2026
Billing Satellite Office, Panacan
2nd Floor, Door 9, J&T Cache Carrier Building, Km 13, Panacan, Davao City. Payments and billing only, same hours and cut-offs as the terminal counter. Directions