Announcements
Notices to customers
Opening of Satellite OfficeThe Billing Satellite Office re-opens on 15 September 2026 at the J&T Building, Km 13, Panacan: Mon–Fri 9 AM–6 PM (payment cut-off 4:30 PM), Sat and holidays 8 AM–5 PM (cut-off 4:00 PM).
13 Mar 2026RATE ADJUSTMENT ON SPECIFIC CARGO HANDLING AND ANCILLARY SERVICES
28 Aug 2025Subject: Half-day Office Schedule on August 30, 2025
16 Jul 2025Amendment to the Advance DepositRequirement for Outbound Storage
9 Jul 2025Subject: ADVANCE PAYMENT REQUIREMENT FOR STORAGE OF OUTBOUND CARGOESGetting here
KTC Terminal
Purok 16 Buhisan, Tibungco, Davao City
Km 20, Davao – Agusan National Road
- Trucks
- Entry cut-off 11:30 PM daily
- Billing & Cashier
- Mon–Fri 9:00 AM – 6:00 PM · Sat 8:00 AM – 5:00 PM
- Queue cut-off
- 4:30 PM Mon–Fri · 4:00 PM Sat & holidays
- Admin office
- Mon–Wed 8:00 AM – 7:00 PM · Thu–Fri 8:00 AM – 6:00 PM
Billing Satellite Office
2nd Floor, Door 9, J&T Cache Carrier Building, Km 13, Panacan, Davao City
- Payments
- All KTC charges, with complete supporting documents
- Mon–Fri
- 9:00 AM – 6:00 PM · queue cut-off 4:30 PM
- Sat & holidays
- 8:00 AM – 5:00 PM · queue cut-off 4:00 PM
Vessel schedule
At berth
From the operations schedule · updates every 10 minutes
Sun 6 Sep · 04:39
Maersk
ARTOTINA
632S-635N · Berth 4
Fri 4 Sep · 09:35
Evergreen
EVER CLEVER
0004 – 095N
Fri 4 Sep · 08:54
Evergreen
GREEN CLARITY
0002-140N · Berth 1
Contact us
Partnering with KTC, concerns and issues, and other queries
Philippine time. Call or email the desk that matches your reason, and it goes to the right people.
Partnering with KTC
Bringing a vessel to berth, moving cargo through Davao, or looking to work with the terminal.
Vessel Operations
0981 049 8659operation@ktcport.comConcerns and issues
Something went wrong with a job, a container, or a bill. Customer Service takes it from here.
Customer Service
0912 600 0097concerns@ktcport.comOther queries
Charges, statements, accreditation, and everything else at the counter.
Billing & Cashier
0912 600 0097billing@ktcport.com