New customers
Customer Information Sheet
One sheet for accreditation and billing
Before your first transaction, fill in the Customer Information Sheet and hand it to Billing & Cashier or Credit & Collection with a copy of your latest BIR Certificate of Registration (Form 2303). Withholding agents add BIR Form 2307; zero-rated customers add the zero-rating certificate. Use the same sheet to update your records.
Rates
Port tariff
Terminal charges for containerized cargo, domestic and foreign, effective 1 May 2026, in Philippine pesos and VAT-exclusive. Services not listed follow the PPA Davao tariff. For an assessment on a specific job, ask Billing & Cashier.
Port tariff, effective 1 May 2026 Philippine pesos, VAT-exclusiveTap to expand
Domestic chargesContainerized · Other charges · Storage charges
Containerized
| Item | Basis | Arrastre | Stevedoring |
|---|---|---|---|
| 20-footer empty | per box | 497.65 | 376.84 |
| 20-footer laden | per box | 1,244.44 | 376.84 |
| 40-footer empty | per box | 995.93 | 376.84 |
| 40-footer laden | per box | 2,487.00 | 376.84 |
Other charges
| Item | Basis | Rate |
|---|---|---|
| Lift on / lift off | per box | 950.86 |
| Scale | ||
| 20-footer laden | per box | 62.60 |
| 40-footer laden | per box | 100.16 |
| Power (reefer plug-in) | per box per hour | 125.20 |
| Shifting / rehandling | per box | 950.86 |
Storage charges
| Item | Basis | Rate |
|---|---|---|
| General cargo | ||
| Rolling cargo | per cbm per day | 7.07 |
| Containerized | ||
| 20-footer empty | per day | 225.98 |
| 20-footer laden | per day | 225.98 |
| 40-footer empty | per day | 453.14 |
| 40-footer laden | per day | 453.14 |
Foreign chargesContainerized · Other charges · Storage charges · containerized, import · Storage charges · containerized, export
Containerized
| Item | Basis | Arrastre | Stevedoring |
|---|---|---|---|
| 20-footer empty | per box | 860.72 | 830.67 |
| 20-footer laden | per box | 1,342.09 | 830.67 |
| 40-footer empty | per box | 1,432.86 | 1,661.97 |
| 40-footer laden | per box | 2,474.49 | 1,661.97 |
Other charges
| Item | Basis | Rate |
|---|---|---|
| Lift on / lift off | per box | 950.86 |
| Scale | ||
| 20-footer laden | per box | 62.60 |
| 40-footer laden | per box | 100.16 |
| Power (reefer plug-in) | per box per hour | 125.20 |
| Shifting / rehandling | per box | 950.86 |
Storage charges · containerized, import
Free time: 5 calendar days after the last container is discharged. Rates per day by the day count from discharge.
| Item | Basis | 6th – 10th | 11th – 15th | 16th – 20th | 21st – 25th | 26th – 30th | 31st and above |
|---|---|---|---|---|---|---|---|
| 20-footer laden | per day | 602.57 | 662.82 | 723.08 | 783.33 | 843.59 | 903.85 |
| 40-footer laden | per day | 1,205.13 | 1,325.64 | 1,446.16 | 1,566.67 | 1,687.18 | 1,807.70 |
Storage charges · containerized, export
Free time: 4 calendar days before the arrival of the assigned vessel.
| Item | Basis | 5th – 6th | 7th – 11th | 12th – 16th | 17th – 21st | 22nd – 26th | 27th – 31st | 32nd and above |
|---|---|---|---|---|---|---|---|---|
| 20-footer laden | per day | 75.30 | 150.61 | 165.67 | 180.73 | 195.79 | 210.85 | 225.91 |
| 40-footer laden | per day | 150.61 | 301.22 | 331.34 | 361.46 | 391.59 | 421.71 | 451.83 |
Notes5 notes
- KTC Container Terminal Corporation reserves the right to increase the rates in case of extraordinary inflation or circumstances, and to decrease them accordingly, with the guidance of the PPA.
- All other services and dues not mentioned above follow the PPA Davao tariff.
- Dangerous cargoes are additionally charged in accordance with PPA Administrative Orders 02-89 and 01-90.
- Storage free time — Import: 5 calendar days after the last container is discharged from the vessel. Export: 4 calendar days prior to the arrival of the assigned vessel.
- All amounts are in Philippine pesos and are VAT-exclusive.
Online payment
Settle charges without visiting the counter
Get your assessment
Message Billing & Cashier or Customer Service with your job or container number: call or text 0912 600 0097, or email billing@ktcport.com.
Want a charge verified? Customer Service takes calls anytime for charge verification.
Pay by QR or bank transfer
Scan the official KTC QR code, or deposit or transfer to the official KTC account, for the exact assessed amount with your job or container number as the reference.
The official KTC QR code and bank account will be posted here. Until then, ask the cashier at 0912 600 0097 for the account details before you send.
Send the confirmation
Email the deposit slip or transfer confirmation to billing@ktcport.com, then notify Customer Service or the Cashier at 0912 600 0097 that payment was sent. Your official receipt is released once the payment is confirmed.
Before you come to the counter
What to bring to the counter
Billing & Cashier can only process a job with complete papers. Bring originals for checking and one photocopy of each. The lists below cover the usual cases; Customer Service (0912 600 0097) can confirm anything unusual before you travel.
Import · container releaseWithdrawing a laden container
- Bill of Lading (copy) showing the container and consignee
- Delivery Order from the shipping line, with the container released to you
- Customs release for the shipment (Bureau of Customs gate pass or release order)
- Authorization letter from the consignee or broker, and a valid ID of the representative
- Truck plate number and driver’s name for the gate pass
- Empty return: the depot’s Equipment Interchange Receipt when you bring the box back
Export · container depositBringing in a laden container for loading
- Booking confirmation from the shipping line, with vessel and voyage
- Export declaration lodged with Customs, or the broker’s proof of lodgement
- Container number, seal number, and verified gross mass (VGM) declaration
- Shipper’s authorization letter and a valid ID of the representative
- Reefer cargo: the set temperature and ventilation instructions from the shipper
- Arrive within the free time: 4 calendar days before the assigned vessel, or storage applies
Loose and breakbulk cargoLess-than-container-load and general cargo
- Bill of Lading or Delivery Order covering the specific lot
- Packing list with piece count, weight, and dimensions
- Customs release for the lot
- Authorization letter and a valid ID of the representative
- Heavy or over-dimension pieces: advise Operations a day ahead so the right crane is assigned
Other servicesPlug-in, storage extension, weighing, empties
- Reefer plug-in: container number and the shipping line’s temperature instructions
- Storage beyond free time: the Delivery Order and the days requested; storage is assessed per day of stay
- Weighing: the truck and container details; the scale ticket is issued at the gate
- Empty container return or pick-up: the shipping line’s release or Equipment Interchange Receipt
- Any transaction: a valid ID of the person at the counter and a contact number for the receipt
Where to pay
Two counters, one set of charges
Charges are assessed and settled at either counter, in cash or by manager’s cheque. To pay without a visit, see Online payment above.
At the terminal
Billing & Cashier, KTC Terminal
Purok 16 Buhisan, Tibungco, Davao City. Monday to Friday 9:00 AM – 6:00 PM, queue cut-off 4:30 PM. Saturday and holidays 8:00 AM – 5:00 PM, queue cut-off 4:00 PM.
In the city · from 15 September 2026
Billing Satellite Office, Panacan
2nd Floor, Door 9, J&T Cache Carrier Building, Km 13, Panacan, Davao City. Same hours and cut-offs as the terminal counter. Directions
KTC Online Portal · Coming soon
File, track, and pay online
Get accredited
Create an account on the Online Portal. Accreditation starts there and needs your company papers once.
Create an account · Coming soonFile a job order
Container release, plug-in, storage, or handling. File online or at the counter.
File online · Coming soonTrack it
Follow the order from filing to gate-out, with charges as they are assessed.
Track an order · Coming soonPay
Online through the portal, or over the counter at Billing & Cashier at the terminal or the satellite office.
Pay a bill · Coming soon